Privacy Notice

Historic Jewellery Reproduction – Privacy Notice

At Historic Jewellery Reproduction, your privacy is important to us. This Privacy Notice explains how we collect, use, and protect your personal information when you use our website or buy from us.

1. What Information We Collect

We collect the following types of information when you interact with us:

• Name, address, and contact details (email, phone number) when placing an order or creating an account.
• Payment information (processed securely via third-party providers – we don’t store card details).
• Order history and preferences.
• Website usage data (IP address, device, browser type) via cookies and analytics tools.

2. How We Use Your Information

We use your data to:

• Process your orders and provide customer service.
• Send you order updates or shipping information.
• Improve our website, products, and customer experience.
• Send marketing emails (only if you opt in).
• Comply with legal obligations.

3. Sharing Your Data

We never sell your data. We only share it with:

• Payment processors (e.g., Stripe, PayPal)
• Delivery services (e.g., Royal Mail, DPD)
• Our website hosting and analytics partners (e.g., Google Analytics)

These third parties only get the information necessary to perform their tasks and must handle it securely.

4. Your Rights

You have the right to:

• Access the personal data we hold about you.
• Request corrections or deletions.
• Withdraw consent for marketing at any time.
• Lodge a complaint with the Information Commissioner’s Office (ICO) if you’re not happy.

5. How We Protect Your Data

We use HTTPS, encrypted payment gateways, and secure server hosting. Only staff who need access for customer service or order processing can access your information.

6. How Long We Keep Your Data

We keep personal data for as long as necessary to fulfil your order or legal obligations (e.g. tax purposes). If you’ve registered for an account, we’ll retain that data unless you request deletion.

7. Contact Us

For any privacy-related concerns or to make a data request